The app is upgraded at the same time as Microsoft only when they complete a major upgrade.  i.e. Version 14 to Version 15.  This occurs twice a year and happens in the Spring or Fall.

When Open Door releases an update before/after the major release with changes and new features, to install the most current release the following process needs to be completed manually by a SUPER user of your organization.

General process instructions are included on this ticket.  If you would like assistance please contact us via with a request for assistance.