The app is upgraded at the same time as Microsoft only when they complete a major upgrade. i.e. Version 14 to Version 15. This occurs twice a year and happens in the Spring or Fall.
When Open Door releases an update before/after the major release with changes and new features, to install the most current release the following process needs to be completed manually by a SUPER user of your organization.
General process instructions are included on this ticket. If you would like assistance please contact us via email@example.com with a request for assistance.