Open Door Technology

This procedure works for copying Customer, Vendor, and Item cards across companies in Navision. 1. Open up a Navision client -> select the customer c...

Issue When a user goes to delete a Sales Invoice line, they get a message stating that they do not have the Kitting licensed and it blocks them from de...

Issue Posted Invoice(s) exists for an unposted Invoice(s) the user is trying to delete.  Message = "Invoice XXX already Exists" This si...

Issue Error message: There is no Report Selections within the filter. Filter: Usage: S.Work Order, Report ID: <>0. Solution Go to Sales &...

Issue Apply Customer Entries Form Solution On the form Apply customer entries, there is a field Appln. Remaining Amount which is calculated when ...

Issue We have a weird thing going on that is not consistent.  Even though we have the PC entered in the customer card, some of the PC's print and som...

Issue When running the Aged Accounts Receivables Report the following error message appears: There is no Currency Exchange Rate within the filter. Filt...

Issue Deposits not being applied Solution When Client enters a deposit and applies portions of it to invoices, not the full amount of the invoices, s...

Issue Changing Tray Inputs for Print & Post Solution When print and posting a sales Invoice/Cr. Memo the paper is being selected from the defa...

Issue Company wishes to combine Customer A and B and all related history. Customer A (no. 10000) has a balance of $10 Customer B (no. 20000) has a b...