If you login to our Support Website and get the belowing warning window, please go ahead and click on Hide this message button.
If you are using Internet Explorer, follow this guide to enable TLS 1.1 and TLS 1.2, since version 1.0 will be no longer supported from November 30, 2016.
Reference: https://support.freshdesk.com/support/solutions/articles/221629-tls-1-0-support-deprecation