SYMPTOMS
When you enter a new line in a journal by pressing the F3 key, you receive the following error message:

The autosplitkey facility cannot find a key between the current and previous record


CAUSE
This problem occurs if thirteen new lines have been inserted between two previous journal lines.

By default, each journal line number in Navision is the previous line number plus 10000. If you insert a line between two lines, the new line number is generated halfway between the two line numbers. Therefore, you can insert 13 lines between two original lines before no available line numbers are left and the system generates the error.


RESOLUTION
To resolve this problem, you must add more lines to the end of the journal. There is currently no way to insert more than 13 lines between two previous journal lines.