Issue

When one user does a post and print of a journal entry, it does not print.
Solution

If a user is printing the G/L Register report from the General Ledger Reports, any filters (date filters, accounts, and others) put onto this report do not clear when the Report has been printed. The filters on the report cause this report not to print when using the Post and Print functionality. There must not be any filters set on this report otherwise nothing will print using the Post and Print functionality.

To resolve this issue, you must:

1. Open the G/L Register report (General Ledger > Reports > G/L Register).

2. Click all tabs on the G/L Register report. Remove any filters that appear on any tab.

3. When all filters are removed, you can then use the Post and Print functionality with success.

Note - Check the G/L Register report from the General Ledger menu before using the Post and Print functionality. The other option is when the user prints the G/L Register report from the General Ledger menu, go back into the window and remove any filters that they may have put on the report.