Issue

Receive the following message when trying to export a report to excel: Could not create an instance of the OLE control or Automation server identified by GUID={F9043C85-F6F2-101A-A3C9-08002B2F49FB}. Check that the OLE control or Automation server is correctly installed and registered.

Solution

1. Download the comdlg32.ocx file from this link: https://1drv.ms/u/s!AugVIs79zqT6g8hnXAsmpt1_J6R4ew 2. Copy the download file to the following path: C:\Windows\SysWOW64 3. Open the Command Prompt (CMD) in administrative mode (Run as administrator) 4. Run the following command in the CMD windows to register the comdlg32.ocx file:         regsvr32 c:\Windows\SysWOW64\comdlg32.ocx 5. Re-run NAV and test again.