When opening NAV 2015 or 2016 on Windows 10 workstations, the application closed unexpectedly when loading the Home page. In Event Log of the computer, Event 1026, .Net Runtime is logged during the crash. The Event indicate something is wrong with the Outlook component in NAV application, which crashes the application when the component is being loaded in the Home page
Application: Microsoft.Dynamics.Nav.Client.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookMailView..ctor()
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookToday.InitializeComponent()
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookToday..ctor()
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookOverviewControlAdapter.CreateNativeControl()
at Microsoft.Dynamics.Framework.UI.Windows.LogicalControlAdapter.get_NativeControl()
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookMailView..ctor()
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookToday.InitializeComponent()
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookToday..ctor()
at Microsoft.Dynamics.Framework.UI.WinForms.OutlookOverviewControlAdapter.CreateNativeControl()
at Microsoft.Dynamics.Framework.UI.Windows.LogicalControlAdapter.get_NativeControl()
To address the crash, we need to remove the Outlook add-in from the Home page, by running the NAV application with the user's credential on a server/workstation that does not have Outlook installed/configured.
