FAQ

How to Find your Invoice History via shop.opendoorerp.com
You can find and reprint invoices from our online shop via https://shop.opendoorerp.com/my-invoices/ Use the following link and help article with r...
Tue, Mar 1, 2022 at 9:09 AM
MBS CustomerSource Retirement
Effective February 15, 2021, the CustomerSource portal has been retired. Resources to manage your Microsoft Dynamics products are listed below. Please revie...
Thu, Feb 25, 2021 at 8:27 AM
Microsoft Dynamics 365 Business Central Bridge to the Cloud 2 Promotion
Microsoft Promotion to Transition to Business Central Online! Are you intending to upgrade NAV to Business Central or transition your on-premise Busines...
Thu, May 18, 2023 at 11:02 AM
ODT Service Invoices Bank and Payment Information
Please email your payment remittance information including the invoice number to receivables@opendoorerp.com For all software and services invoices from...
Tue, Aug 13, 2024 at 10:55 AM
How to add or update your Credit Card via shop.opendoorerp.com
To add or update your credit card information for your software subscriptions, open https://shop.opendoorerp.com: Log in to your account and select &quo...
Thu, Aug 8, 2024 at 9:56 AM
Managing your ODT Shop Users
The Role-Based Access Control (RBAC) for the ODT shop allows you as a customer to self-manage who in your organization will access your Storefront and what ...
Tue, Mar 1, 2022 at 9:08 AM
Microsoft Cloud Licensing via New Commerce Experience (NCE) Information
Microsoft is introducing a new commerce experience (NCE) and generally releasing January 10th, 2022 Revision: Effective January 2024 all legacy subscriptio...
Mon, Dec 11, 2023 at 2:00 PM
Granular Delegated Admin GDAP Authorization for ODT Support
If your organization is not already a a CSP customer of Open Door with an existing Partner relationship and need support, we would ask for you to complete a...
Fri, Mar 11, 2022 at 1:26 PM
ODT Shop Software Subscription Banking and Payment Information
Please email your payment remittance information including the invoice number to accounting@opendoorerp.com For all software invoices (ODT_SSI*), please...
Tue, Aug 13, 2024 at 10:53 AM
Reseller Partner Customer Subscription Renewal Payment Information for Misc Add-ons - ODTIC, ODTEFT, ODTAP
Payment terms are offered OAC with time for you the reselling partner to collect your customer renewal payments. ODT will send you an invoice of your cu...
Wed, Aug 23, 2023 at 9:29 AM