Open Door Technology

Issue Vendor Cheq was printing the following depending if there was a country code filled in on the Vendor Card: Address filled in except ...

Issue Company wishes to combine Vendor A and B and all related history. Vendor A (no. 10000) has a balance of $10 Vendor B (no. 20000...

Issue The GST for brokerage invoices will not allow a GST amount greater than $2300. Solution Increase the Max Tax Difference Allowed i...

Issue How do I Process an AP Batch Cheque Run? Solution Go to Financial Management > Payables>Payment Journals. Select or crea...

Issue Client wishes to have all vendor payments default to due immediately. Solution To change vendor Payment Terms Codes, go to: Fi...

Issue "It looks like somebody else is in the middle of a cheque run right now, found records in table AP Check and/or AP Check Stub" Solut...

Issue When printing A/P cheques, a cheque is being printed for each invoice. Solution When suggesting vendor payments, on the Options ...

Issue I was in the process of revising an electronic payments file and I jumped ahead of myself and accidentally deleted the EFT export file...

Issue Posted Invoice(s) exists for an unposted Invoice(s) the user is trying to delete.  Message = "Invoice XXX already Exists" T...

Issue After doing cheque run, client remembered that there was one vendor to be processed separately as there were previously posted credit ...