"It looks like somebody else is in the middle of a cheque run right now, found records in table AP Check and/or AP Check Stub"
This message occurs if there are records found in the advanced cheque add-on tables #23011000 "AP Check" and/or #23011001 "AP Check Stub".
The most common reason for these hung entries is when the printing process for a cheque run is interrupted. For example: Navision user prints a cheque from Navision but the print job is cancelled, printer turned off during printing and/or a mis-feed of paper in the printer. If the message is regularly occurring for an individual user, it is recommended that user's procedure steps and AP option selected in Print Cheque function is reviewed.
Check the following before proceeding:
Option 1 - Recommended
This will clear the hung entries in the #23011000 "AP Check" and/or #23011001 "AP Check Stub" tables.
If the Payment Journal entries are right and no correcting is required (i.e. voiding and reprinting cheques) Post the entries.
If the Payment Journal entries need correcting (i.e. voiding and reprinting cheques), then follow the below steps.
Option 2 - Use if printing the remittance information did not clear hung entries
This will clear the hung entries in the #23011000 "AP Check" and/or #23011001 "AP Check Stub" tables. Reprocess the cheque run in AP Payment Journal.
Modified on: Mon, Dec 12, 2016 at 1:07 PM
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