| Issue | Call Center error for C/AL Programmer: OLE Control or Automation Error |
| Solution |
When creating a call in Call Center and entering the Project Description: UPGRADE QUOTE, the following error message appears: "This message is for C/AL Programmer. Could not create an instance of the OLE control or automation." This is because the ODT Call Center Management Add-on requires an email ocx and a special ODT Notepad dll installed. Solution: Installed the ODTCM email and notepad on the Terminal Server from the location: M:\Navision\Add-ons (Open Door)\VS_ODTCM Call Centre Management\Installation Files\ODTCM2.5 Installation Files.zip Run the setup.exe in the zip file. Test the auto notification email and ODT Notepad import. |
Call Center error for C/AL Programmer: OLE Control or Automation Error Print
Modified on: Tue, Dec 13, 2016 at 9:40 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.