Christmas 2018 Support Information

Please note, ODT support is limited during the Christmas break.  Our support desk will be closed December 25th, 26th and January 1st. Support will be monitored but responded to January 2nd unless critical.  If your solution is down or not accessible please submit your support request as urgent.  Payroll and IT support will be a priority during the holidays.

Happy Holidays from all of us at Open Door Technology Inc.!

ODT Internal Setup

Setting up an ODT user with PDF auto invoicing functionality
Issue Setting up an ODT user with PDF auto invoicing functionality Solution INSTALL ACROBAT 4.0 DISTILLER A couple of steps need to be taken to get ...
Tue, Dec 13, 2016 at 9:39 AM
Call Center error for C/AL Programmer: OLE Control or Automation Error
Issue Call Center error for C/AL Programmer: OLE Control or Automation Error Solution When creating a call in Call Center and entering the Project De...
Tue, Dec 13, 2016 at 9:40 AM
SQL Documentation and Notes
Issue SQL Documentation and Notes Solution Just a reminder that we also have a Knowledge Base with all of the Microsoft Incidents that we report. Gra...
Tue, Dec 13, 2016 at 9:40 AM
How to Install Outlook Integration Feature in NAV 5.0
Issue How to Install Outlook Integration Feature in NAV 5.0 Solution *See attachment for full instructions* This article describes how to install ...
Tue, Dec 13, 2016 at 9:39 AM