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Helpdesk

How-to document to navigate through Helpdesk for Education Suite clients.
See attached document.
Mon, Dec 12, 2016 at 2:38 PM
How-to navigate through Helpdesk for Open Door Technology staff.
See attached document.
Mon, Dec 12, 2016 at 2:38 PM
How-to document to navigate through Helpdesk for Corporate clients only.
See attached document.
Tue, Dec 6, 2016 at 2:19 PM
How to use Helpdesk Substatus
Substatus was created to allow our clients to assign a level of priority to their issues. Internally, we can also change these levels whenever we update i...
Tue, Dec 6, 2016 at 2:21 PM